Strata

When a commercial client experiences a significant property loss, how the claim is managed often becomes just as important as the policy itself. For commercial insurance brokers, the claims process is where relationships are truly tested. While policy placement demonstrates technical expertise, it is during a complex claim that clients experience the true value of their broker’s advice, communication and support. Australian businesses working with insurance brokers save aroun

Winter conditions can increase mould risks in strata properties, leading to costly property damage and complex insurance disputes. Learn how mould develops, when insurance may respond, and the preventative steps owners corporations and property owners can take before issues escalate.

Managing a strata insurance claim is rarely straightforward. This case study explores how disputed scopes, multiple causes of loss, and insurer delays can stall claims—and how expert advocacy and the AFCA process helped secure a fair $72,000 settlement.