Is Your Insurance Company Giving You the Runaround?
After a storm, a fire, or a burst pipe, the last thing you need is a stressful battle with your insurer. It feels like they’re speaking a different language, and you’re left wondering if the payout they’ve offered will actually cover the local tradie’s bill. It’s exhausting trying to fight a big company all by yourself.
​
You don’t have to do this alone. I’m Declan, and I help Australians get exactly what they’re entitled to. Think of me as your private expert who unpicks the fine print and handles the hard conversations, so you can focus on getting your home back to normal.
A Friendly Expert Who Knows the System Inside Out
Declan Robinson, Managing Director
Your Local Expert in Engineering and Law
When you work with Pharos, you aren't dealing with a call centre. You’re dealing directly with me. I’m a sole operator who brings a unique set of tools to your kitchen table:
-
The Engineer’s Eye: I understand how buildings are actually put together. I can spot the damage the insurer’s assessor might have missed.
-
The Strategic Mind: With my legal background, I know how to read those long, boring insurance policies to find the "hidden" benefits that help you.
-
The Straight-Talker: I cut through the jargon and explain things in plain English, keeping you in the loop every step of the way.
No Win, No Fee, No Worries
I believe everyone deserves expert help, regardless of their budget. That’s why I offer a No Win, No Fee payment option. If I can’t get you a better outcome or resolve your dispute, you don't pay me a cent in management fees.
I work for you, not the insurance company. My only goal is to make sure you aren't left out of pocket.
How It Works: 3 Simple Steps
Ready to Get Things Sorted?
If you're feeling stuck with your insurance claim, let's have a chat. No pressure, just honest advice from someone who knows the system.