Many home insurance claims are rejected due to disputes over maintenance, causation, policy exclusions, or insufficient evidence. Understanding the most common reasons claims are denied can help homeowners protect their position and improve the likelihood of a successful outcome when property damage occurs.

Winter conditions can increase mould risks in strata properties, leading to costly property damage and complex insurance disputes. Learn how mould develops, when insurance may respond, and the preventative steps owners corporations and property owners can take before issues escalate.

Rising construction costs, labour shortages, and supply chain pressures are creating a growing underinsurance risk for Australian property owners in 2026. This article explores how outdated sums insured can impact claim outcomes, rebuild costs, and financial recovery following major property losses.

Four years after the devastating 2022 floods, Lismore remains a powerful case study in insurance recovery, disaster preparedness, and the realities of navigating complex flood claims. This article explores the long-term impacts on communities, insurers, and property owners, and what the lessons from Lismore mean for future flood resilience and insurance outcomes in Australia.

Denied an insurance claim? Learn how AFCA disputes work, why expert support matters, and how policyholders can secure a fair pay out, even after an initial “no.”

Protect your home and storm insurance claim this autumn. Learn 5 essential checks for gutters, roof, leaks, weatherproofing, and drainage, to prevent damage, ensure coverage, and safeguard your property.

Discover why construction and engineering insurance claims differ from standard property losses, and learn how early expert intervention, technical evidence, and strategic advocacy can protect your coverage and maximise recovery.

Denied insurance claim? Learn how Pharos Loss Management overturned a wrongful denial in this AFCA case study. Discover why policy wording matters and how professional claims preparation can secure fair outcomes and fee recovery. Get the settlement you deserve.

When major storms hit, thousands of insurance claims flood the system at once, leading to delays, missed damage, and under-settlements. Here’s what homeowners need to know to protect their entitlement and avoid costly mistakes after storm or hail events.

Managing a strata insurance claim is rarely straightforward. This case study explores how disputed scopes, multiple causes of loss, and insurer delays can stall claims—and how expert advocacy and the AFCA process helped secure a fair $72,000 settlement.